How we safeguard your corporate credentials, custom domain data, and protect your subscriber lists with absolute sovereignty.
Welcome to Mailstine ("we", "our", or "us"). Mailstine delivers a unified customer database, hosted lead capture architecture, custom domain onboarding setups, and bulk transactional automated email distribution services engineered specifically to grant digital businesses sovereign data control.
We respect the absolute privacy of both our customers (the platform operators who subscribe to our services) and their targeted audience subscribers. This Privacy Policy details explicitly how we collect, store, isolate, process, and completely protect operational files and sensitive delivery metrics.
To maintain clear structural integrity under modern global and regional regulations, Mailstine operates under two separate legal distinctions:
We act as a Data Controller for corporate identity data, authentication parameters, billing references, and server log contexts gathered directly from our subscribing business owners.
We act strictly as a Data Processor regarding email contact lists, uploaded CSV customer registries, and lead information acquired dynamically through hosted forms deployed by our clients.
We limit data acquisition strictly to values essential for high-performance campaign isolation and delivery validation parameters:
To report Campaign Performance Metrics natively without utilizing intrusive global advertising brokers, our background pipelines process structural events using isolated tracking mechanics:
Our broadcast system transparently appends a micro-imaging rendering pixel inside outgoing rich HTML distributions. This monitors delivery success and unique open triggers without collecting browser history.
Hyperlinks configured in client templates are securely wrapped through automated internal proxy redirects. This maps subscriber interactions and click counts directly within the authenticated dashboard context.
Our infrastructure engine monitors SMTP responses to catch hard bounces, soft bounces, and complaints. This automatically places failing recipient strings into a localized suppression index to optimize domain health and block spam.
Mailstine isolates database clusters securely using modern, high-grade architectural protection parameters to safeguard customer storage sovereignty:
As a platform protecting regional business continuity alongside international distribution standards, our operations adhere strictly to modern data frameworks:
We process all regional personal assets in strict conformity with the Nigeria Data Protection Act. We ensure local businesses maintain accessible, predictable, and compliant customer records without reliance on fluctuating foreign currencies or arbitrary foreign jurisdiction locks.
Subscribers listed inside any customer segment handled by Mailstine hold absolute rights over their private profile information:
Review all stored metadata tracking tags held within active profiles.
Modify account variables or system attributes anytime.
Completely delete record properties via automated purge calls.
Every broadcast engine iteration dispatched via Mailstine includes an absolute, hardcoded, one-click Unsubscribe Link in the footer layout to guarantee unhindered opt-out capabilities.
We preserve primary client logs and active user metrics as long as your service subscription tier remains active. If a client purposefully triggers a contact deletion or deletes a subscriber segment group inside the audience dashboard, Mailstine initiates absolute background purging commands to completely wipe records from our live production databases within 30 days.
For deep architectural questions, data export queries, structural compliance requirements, or data deletion support, connect directly with our engineering triage pipeline:
We respond to data access requests within standard structural intervals.