Anti-Spam Policy

Our uncompromising structural framework designed to preserve IP reputation, enforce permission-based routing, and protect subscriber inboxes globally.

Last Updated: June 10, 2026

01. The Core Principle: Zero Tolerance

Mailstine enforces an absolute, zero-tolerance policy regarding unsolicited commercial email, more commonly known as Spam. Delivering communications through our infrastructure requires explicit, verifiable consent from every recipient. We actively monitor outbound traffic layers to protect our collective deliverability health.

03. Prohibited Data Sources

Routing pipelines on our platform will immediately flag and quarantine accounts attempting to import lists from the following non-compliant origins:

  • Purchased or Rented Lists: Regardless of third-party claims of "opt-in" validity, transferring third-party lists violates our policy.
  • Scraped or Harvested Datasets: Compiling emails programmatically from public websites, directories, or social networks.
  • Co-registration Lists: Leads gathered via "partner networks" where the user did not expressly select your brand specifically.

04. Unsubscribe Mechanisms

Mailstine forces compliance structurally. Every campaign payload processed by our rendering engine is automatically appended with a single-click unsubscribe loop.

System Protection: Subscribers who click the mandatory opt-out hyperlink are instantly classified onto a global suppression queue. Mailstine blocks any subsequent attempt to route messages to suppressed variables, even if the sender attempts a secondary list upload.

05. Automated Enforcement

Our internal reputation engines constantly map campaign delivery performance. Account capabilities may be restricted, throttled, or permanently closed if your account generates metrics reflecting unsolicited activity:

Spam Complaints

Rates exceeding 0.1% via ISP feedback loops.

Hard Bounces

Sustained unknown-user limits crossing 5%.

Spam Traps

Hitting known global honeypot routing addresses.

06. Reporting Abuse

If you believe you have received an unsolicited communication traced to Mailstine’s infrastructure, we encourage immediate reporting to our network security desk so our engineers can trace, verify, and terminate the offending node.

Abuse Triage

Please forward full email headers for investigation.

[email protected]